Kickstart Pharmacy Training Programme
£60.00 + VAT
This programme meets GPhC core learning outcomes for pharmacy support staff and Kickstart training requirements to improve employment skills. NOTE: This course is not suitable for support staff required to advise customers on the sale of OTC medicines.
Standards
The course is equivalent to RQF Level 2 and covers the knowledge and understanding of the following National Occupational Standards (NOS):
PHARM07- Receive prescriptions
PHARM32- Assist in the issuing of prescribed items
PHARM12 – Order pharmaceutical stock
PHARM13 – Receive pharmaceutical stock
PHARM14 – Maintain pharmaceutical stock
The Programme is set out as follows:
- Introduction to Pharmacy
- Working with Customers
- Working in a Team
- Introduction to Communication
- Introduction to Health and Safety
- Introduction to Safeguarding
- Introduction to Data Security Awareness
3. Foundation Assessment
4. Customer Service Assistant Role Specific Module and Assessment
- Writing a CV
- Preparing for job interviews
Learning outcomes:
- Helping customers with accessing the help they need
- Signposting customers to the correct colleagues
- Receiving and giving out prescriptions
- Supporting colleagues in managing stock
- Securing long term employment
Audience: Customer Service Assistant, Kickstart recruits
Duration: This programme will take around 5 hours to complete plus additional time to put learning into practice. The duration to complete the programme is 3-6 months.
