DRIVE SALES AND BOOST
OTC Expert offers 12 months follow up training for staff who have completed an accredited medicine counter assistant (MCA) course. Each bite size module provides an update on category knowledge, soft skills and products to recommend with a quiz at the end to reinforce key learning points and a printable certificate to reward success. As a result of completing this programme, learners will meet quality assurance requirements for contract compliance and Health Living Pharmacy (HLP).
WHAT TO RECOMMEND
This programme keeps front line staff up to date on new products and brands currently driving customers in store from consumer promotions. Each 10 minute multi media presentation offers top tips for selling, key brand benefits, customer perspectives and SPC. As a result of completing modules, staff will be able to confidently recommend and provide consistent advice that will keep customers coming back.
CLINICAL UPDATES THAT
MAKE CPD EASY
Rxpert keeps pharmacists up to date with changes to indications and SPCs direct from manufacturers. Each 20 minute mini course focuses on the most prescribed medicines within key long term conditions and includes clinical updates, adherence issues, product information and SPC. A part filled CPD template at the end of each module makes it easy for pharmacists and technicians to complete their CPD records. As a result of completing 9 modules learners will be able to meet their mandatory CPD requirements.
INCREASED SERVICES AND
BETTER PATIENT OUTCOMES
Perfect Consultations enable pharmacists to deliver effective semi structured interviews for NMS and MURs. Each module provides tips on targeting patients and prompts whilst conducting consultations on specific long term conditions and medicines. As a result of completing modules, pharmacists will be more confident in delivering consultations and achieving more consistent results.
MANDATORY STAFF TRAINING
AT A FRACTION OF THE COST
MCA Fastrack enables staff to qualify as medicine counter assistants (MCAs). This GPhC accredited course is easy to follow with 12 stand alone modules, 12 assessments and a certificate of completion along with handy tutor notes for pharmacists. Save over 50% on MCA training costs when combined with OTC Expert follow up training.
DISPENSING ASSISTANT TRAINING
THAT IMPROVES SKILL MIX
DA Fastrack provides NVQ2 qualification for dispensing assistants. This course has been designed by the leading pharmacy educationalists PharmLearn who assign tutors for each learner and provide online support to ensure successful and speedy completions.
As a result of completing this course staff will be able to free up more of pharmacists' time to professional services.