Mediapharm’s Help Us Help You Pharmacy Training
Our training course is designed to get all your pharmacy staff up to speed with this winter public health campaign. This quick course takes only 10 minutes using our training platform and includes training videos to accommodate different learning preferences.
Medipharm members can access the FREE Help Us Help You pharmacy training course here.
About the Help Us Help You Health Campaign
The Help Us Help You Stay Well This Winter campaign, formerly called Stay Well this Winter, aims to encourage people to prepare for winter and get vaccinated against the flu virus.
This supports the overall flu vaccination programme to increase uptake amongst key audiences, who are more likely to spread or become seriously ill from the flu virus.
Training your team to know what to do and how to prepare for the increased footfall will help you make the most of the business opportunity and drive sales.
Preparing your team
There are two campaigns in 2019 – Pharmacy Advice campaign and Winter campaign. PSNC and NHS England have agreed that these will count as two of community pharmacy’s six public health campaigns for the year, so participation in the campaign by displaying the materials is mandatory.
The campaign will also be promoted alongside linked campaigns such as the NHS 111 service for the Community Pharmacist Consultation Service (CPCS) and the Keep Antibiotics Working campaign. Pharmacies should display these materials from 11th November 2019 until 31st December 2019.
The campaign will also be running on TV, online and social media, and on billboards across the country, so if you get it right, you can expect an increase in customers coming through your door.
The campaign will help to further build the public’s trust and confidence in community pharmacists and the pharmacy team as providers of care, and ensure minor illnesses are effectively managed in the right place.
It will also highlight the valuable ‘walk-in’ advice that the pharmacy team offers, without the need for an appointment and services offered by the local pharmacy team, such as flu jabs, advice on quitting smoking and how to take a new medication.
Who needs the Help Us Help You Pharmacy Training?
The Help Us Help You Pharmacy Training course is for all pharmacy staff including counter but also dispensary workers.
Every member of the pharmacy team has a role to play in promoting this service and relieve the pressure on GP surgery time so they can focus on more serious conditions.
Training your team to know what to do and how to prepare for the increased footfall will help you make the most of the business opportunity and drive sales. This course takes around 10 minutes to complete and makes it easier for you to train your support staff to:
- Prepare the pharmacy for the campaign with POS
- Promote the campaign messages to customers and patients so they are aware of how else the pharmacy can help
- Signpost customers to in-store resources such as leaflets
Help Us Help You Pharmacy Training for Pharmacy Support Staff
Mediapharm‘s Help Us Help You Pharmacy Training course has everything you and your team need to be a part of the Stay Well This Winter 2019 campaign.
Access the FREE Help Us Help You Pharmacy Training course now
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