The NHS Community Pharmacist Consultation Service (CPCS) is an Advanced Service and part of the pharmacy contract (England only). This bitesize course will help you deliver the service successfully to patients and ensure they get the medicines and appropriate advice they need.
It is intended as a quick overview of the service for the pharmacy support team and you will need to refer to your pharmacy’s SOP for more details. Pharmacists can use this course as an introduction to the service but need to refer to the Service Specifications, the Toolkit for Pharmacy Staff and the Self-Assessment Framework for full details.
- Follow the correct procedure for delivering the service to patients
- Work as a team to make the service a success
- Help patients understand CPCS, how it works and answer their questions
- Raise awareness of pharmacy’s involvement in CPCS